Your questions answered

Mon–Thu 10am–9pm, Fri–Sat 10am–10pm, Sun 10am–9pm. We're open 7 days a week.

No. Walk-ins are welcome and no reservation is needed for general play. Admission is purchased at the front desk when you arrive. Signing your waiver online before you come speeds up check-in.

Yes. Everyone must wait in line for entrance, even if your family is already inside. This keeps entry fair and orderly for all guests.

No. If there is a wait for entry, we do not take reservations to hold your place.

We're unable to give a specific wait time estimate. Capacity fluctuates throughout the day and guest departures are unpredictable, so wait times can change quickly.

No. All-day admission means unlimited play time. Stay as long as you want.

No, we do not offer re-entry. Once you leave, a new admission is required.

We welcome children from toddlers to early teens, with play areas designed for different age groups. Parents can play too!

We're an indoor facility, so we're open rain or shine, in climate-controlled comfort all year.

Yes, we're open on all holidays. To confirm hours for a particular day, call us at (414) 301-4781.

All-day admission is $18.99 per child, with 2 adults free per child's admission. Additional adults are $4.99 each.

2 adults are free per child's admission. Additional adults are $4.99 each. Parents and caregivers are encouraged to play too!

Children under 1 are free when accompanied by another paying child. If the only child entering is under 1, admission is $18.99. Children 1 and over are $18.99 each.

Each child is priced individually at $18.99 for day admission. For families who visit often, the $39.99/month membership per child offers the best value.

Yes. Members can visit every day we're open. It's one visit per day: once you leave, you can't come back in the same day, but you're welcome back tomorrow.

Unlimited visits (one per day) for $39.99/month per child, with 2 adults included. Members get discounts on all cafe menu items and a buddy pass to bring a friend twice per month. Billed monthly on your signup date.

Members can bring a friend twice per month. The buddy pass becomes valid after one month of membership and resets each month.

Yes, anytime, with no cancellation fees or penalties. Memberships can't be cancelled online: call us at (414) 301-4781 or email hello@astrosplaylandcafe.com and we'll take care of it.

If you visit 3 or more times per month, membership saves you money, and you also get cafe discounts and the buddy pass.

Absolutely. Nannies, grandparents and all caregivers are welcome. Standard admission rates apply.

Up to 30 guests (kids and adults combined) per party room. We have two party rooms.

Two hours in your private party room, with 10 play access passes included.

2 party pizzas (cheese, veggie, or beef pepperoni) and 2 pitchers of lemonade, plus grip socks for 10 kids.

Absolutely. The food provided is for all party guests, including adults.

Yes. Birthday cake is the only outside food permitted.

No, only birthday cake is allowed from outside. All other food and drinks must be purchased through us.

Book online any time. Pick your room, date and time, and reserve it in a couple of minutes.

We recommend 2–4 weeks in advance, especially for weekend parties. Popular dates fill up quickly.

Guests should arrive at your reserved party time.

Contact us to discuss options for larger parties.

If you cancel within 7 days, you'll receive your full deposit back as in-store credit.

No. Birthday celebrations, outside cakes and cupcakes, and decorations are only permitted with a booked party room. They are not allowed in the general cafe or seating areas.

Pizzas, chicken tenders, wings, fries and sides, desserts, plus espresso, lattes, chai and teas. The full menu with prices is on our Menu page.

No outside food or drinks are permitted (except birthday cake for party bookings). Personal tumblers are allowed, and infant and baby food and drinks are permitted. All food and drinks stay in the cafe and seating areas.

Yes. Monthly members receive discounts on all menu items.

Please tell our staff about any allergies when ordering and they will help you choose.

Yes. Veggie pizza, cheese pizza and several sides are vegetarian.

Hourly cleaning throughout the day, plus a comprehensive deep clean every night.

Yes. All staff are trained in safety protocols, supervision and customer service.

Padded surfaces, age-appropriate zones, secure entry and exit, and trained staff throughout the facility.

Report any accident or injury to staff immediately. Our trained staff keep first aid supplies on hand and follow proper protocols.

Yes, we are ADA accessible and welcome families of all abilities.

Yes. We welcome children of all abilities. Please let staff know if we can assist in any way.

Not currently. Contact us if you have specific needs and we'll do our best to help.

For the health of all guests, please do not visit if your child has a fever, a contagious illness, or is not feeling well.

Yes. A waiver must be completed for every person entering the facility, adults and children of all ages. Waivers can be filled out online or in person, and a parent or guardian must sign for minors.

Comfortable clothes for active play. Grip socks are required for all adults and children in the play area; regular socks and bare feet are not permitted on the matted areas. Grip socks are $2.99 a pair at the front desk. Remove jewelry, watches and loose items before playing.

Yes, adult supervision is required at all times. Our staff is present to assist, but supervision is the parent's or guardian's responsibility.

Some attractions have age or height requirements. The Gravity Tower and zipline are designed for ages 5+, while the Toddler Galaxy is for younger children. Staff can guide you to age-appropriate areas.

Yes. A wristband is required to enter the toddler play structure, including the ball pit. This area is reserved for children 3 years and younger.

Slides are for sliding down only, one person at a time. For the zipline, riders must be able to use it independently or with minimal assistance. No jumping from heights, and follow all signs and staff instructions.

Rough play, pushing, climbing on the outside of structures, profanity and bullying are not permitted. Please be respectful to all guests and staff.

Personal toys and equipment are not allowed in play areas. The facility is not responsible for lost or stolen items.

Photography is allowed, but please respect other families' privacy and do not photograph other children without permission.

Yes. Free WiFi is available throughout the facility.